Privacy Policy

Last updated: November 1, 2026

Annie is a private, AI-powered help tool for organizing and understanding your legal matters. It is not a law firm and does not give legal advice (see our Terms). It is operated by PurplePatch (details under Contact below). Your documents can be very sensitive, so the Service is built to keep as little as possible.

The short version

• Your cases live on your device. Your cases, uploaded documents, answers and drafts are saved in your own browser, not on our servers.
• Documents are read, not kept. When you ask a question, the documents and messages in that case are sent securely to our AI provider to produce your answer. We don’t store them, and they are not used to train AI models.
• No signup needed. We keep an anonymous device ID, usage counts and your plan. Your email only if you choose to give it.
• We never sell your data and never share your documents or what you tell us with advertisers.

What stays on your device

Your cases and their messages, the documents you upload, explanations, response kits, checklists and drafts are stored in your browser’s local storage and IndexedDB on the device you use. Only you can see them on that device. Clearing your browser data, using a private window or switching devices removes or hides them, and we cannot recover them because we don’t have a copy. You can delete any case from the “Your cases” panel at any time.

What passes through our servers

To answer you, your browser sends the documents and messages of the current case to our server, which forwards them over an encrypted connection to our AI provider (Anthropic, either directly or through OpenRouter) and streams the answer back to you. This content is processed in memory to produce your answer and is not saved in our database. Our AI provider processes it under its commercial terms, does not use it to train models, and may keep it for a short period for safety and abuse monitoring before deleting it.

What we do keep on our servers

• Device ID: a random identifier in a cookie, so your free and paid limits work without an account.
• Usage counts: for example how many cases, messages and documents you’ve used, an internal ID for each case, how much text a case holds, and our AI cost. Not the content.
• Agreement record: which version of the Terms and Privacy Policy you agreed to, and when.
• Plan: your plan, its status and the subscription reference from our payment provider. We never see your card or bank details.
• Email (optional): if you give it to us to sign in on another device, at checkout, or for reminders.
• Reminders (optional): if you ask for deadline reminders, we keep your email, the deadline date and the document’s title (for example “Request for Evidence”) until the deadline passes.
• Technical logs: our hosting provider keeps short-lived request logs (such as IP address, time and errors) to keep the Service secure and working.

Who we work with

• Anthropic / OpenRouter: AI processing, to produce your answers.
• Vercel: hosting.
• Upstash: our database for the items listed above.
• Dodo Payments: our merchant of record, for payments and taxes.
• Resend: sending sign-in links and reminders.
• Meta (Facebook): the Meta Pixel tells us whether our ads work, for example that someone viewed an explanation or bought a plan. It never receives your documents, messages or what your case is about.

These providers only get what they need to do their job. We may also disclose information if the law requires it, but we can only disclose what we have, and we don’t have your cases or documents.

How long we keep things

Usage counts and your plan are kept while you use the Service. Reminders are deleted after the deadline. Payment records are kept as long as tax and accounting laws require. You can ask us to delete your server data at any time.

Your choices and rights

• Delete a case from your device at any time in the “Your cases” panel.
• Ask us to see, correct or delete the data we keep (your email, plan record and usage counts) by writing to help@justaskannie.com. We reply within 30 days.
• Block or clear cookies in your browser. Some features, such as limits and plans, may then not work.

Security

Everything is sent over encrypted connections (HTTPS). Because your cases are stored on your device, keep your device and browser locked and up to date, and don’t use the Service on a shared computer for sensitive matters.

Where data is processed

We operate from India. Our service providers process data in the United States and other countries. By using the Service you understand that the limited data we handle may be processed outside your country.

Children

The Service is for adults aged 18 and over. We don’t knowingly collect data from children.

Changes

If we change this policy in a significant way, we will ask you to agree again before you keep using the Service. The date at the top shows the latest version.

Contact and grievances

Questions, requests or complaints about privacy: help@justaskannie.com.

The Service is operated by PurplePatch, M-214, 10 Gujarat Housing Board, Near Amin Marg, Kalawad Road, Rajkot 360001, Gujarat, India, which is responsible for your data.